Terms of service

Terms of Service

Welcome to Cluve Sydney. These Terms of Service govern your use of our website and the purchase of products from our store.

By accessing our website or placing an order, you agree to these Terms of Service.

  1. General Information

Cluve Sydney is a brand operated by:

E-commercer Sales e Coelho Promoção de Vendas LTDA

CNPJ: 38.476.922/0001-42

Avenida Paulista, 171 – 4th Floor
Bela Vista, São Paulo – SP
01311-904
Brazil

Email: support@cluvesydney.com

Website: www.cluvesydney.com

Throughout the site, the terms "we", "us", and "our" refer to Cluve Sydney.

  1. Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state, territory, or country of residence.

You may not use our products for any unlawful purpose or violate any applicable laws while using our services.

  1. Products and Pricing

We reserve the right to modify, update, or discontinue products at any time without prior notice.

All prices displayed on our website are shown in Australian Dollars (AUD), unless otherwise stated.

We make every effort to ensure product descriptions, images, and pricing are accurate. However, occasional errors may occur.

  1. Orders

We reserve the right to refuse, limit, or cancel any order at our sole discretion.

If we modify or cancel an order, we may attempt to notify you using the contact information provided during checkout.

  1. Shipping and Delivery

Orders are typically processed within 1–3 business days.

Estimated delivery times vary depending on destination, shipping carrier, and local conditions.

Delivery estimates are provided for informational purposes only and are not guaranteed.

  1. Returns and Refunds

Please refer to our Refund & Returns Policy for detailed information regarding returns and refunds.

Nothing in these Terms limits or excludes any consumer rights available under applicable law.

  1. Consumer Rights

Customers may be entitled to statutory consumer protections under the laws applicable in their country or region of residence.

Nothing in these Terms is intended to limit or exclude any rights that cannot legally be excluded.

  1. Intellectual Property

All content available on this website, including text, images, graphics, logos, designs, and branding, is the property of Cluve Sydney or its licensors and may not be copied, reproduced, distributed, or used without prior written permission.

  1. Limitation of Liability

To the fullest extent permitted by law, Cluve Sydney shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our products, services, or website.

Nothing in these Terms excludes liability that cannot legally be excluded.

  1. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the content, policies, or practices of third-party websites or service providers.

  1. Privacy

Your submission of personal information through our website is governed by our Privacy Policy.

  1. Governing Law

These Terms shall be governed and interpreted in accordance with the laws applicable to the registered business entity operating Cluve Sydney, without affecting any mandatory consumer rights applicable in the customer's place of residence.

  1. Changes to These Terms

We reserve the right to update, modify, or replace any part of these Terms of Service at any time by posting updates on this page.

Continued use of the website following any changes constitutes acceptance of those changes.

  1. Contact Information

Questions regarding these Terms of Service may be directed to:

support@cluvesydney.com

Cluve Sydney

A brand operated by E-commercer Sales e Coelho Promoção de Vendas LTDA

CNPJ: 38.476.922/0001-42

www.cluvesydney.com