Legal notice

LEGAL NOTICE

Last Updated: 20 July 2026

WEBSITE OPERATOR

This website is operated by E-commercer Sales e Coelho Promoção de Vendas LTDA, trading as Cluve Sydney.

Legal Entity:

E-commercer Sales e Coelho Promoção de Vendas LTDA

CNPJ: 38.476.922/0001-42

Registered Business Address:

Avenida Paulista, 171 – 4th Floor
Bela Vista, São Paulo – SP
01311-904
Brazil

Email: support@cluvesydney.com

Website: https://cluvesydney.com

Cluve Sydney is an online brand serving customers in Australia.

The registered business address above is not a retail store, fulfilment centre or general return address. Please do not send products or returns to this address unless instructed by our support team.

WEBSITE INFORMATION

The information provided on this website is intended to describe Cluve Sydney, our products, policies and services.

Use of this website is also governed by our:

• Terms of Service.

• Privacy Policy.

• Shipping Policy.

• Return and Refund Policy.

If there is an inconsistency concerning a specific order, applicable consumer protection laws and the policies in effect when the order was placed will apply as appropriate.

INTELLECTUAL PROPERTY

Unless otherwise stated, website content—including text, graphics, logos, icons, photographs, videos, product descriptions, designs and branding—is owned by or licensed to E-commercer Sales e Coelho Promoção de Vendas LTDA.

Website content may not be copied, reproduced, modified, published, distributed or commercially exploited without prior written permission, except where permitted by applicable law.

Nothing in this section restricts any use permitted under applicable copyright, trademark or other intellectual property laws.

PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, images, specifications, availability and prices are accurate and current.

Product colours and appearance may vary slightly because of photography, lighting, screen settings and reasonable manufacturing variations.

If we discover an obvious error in product information or pricing, we may correct the website and contact affected customers where necessary.

Corrections to the website will not remove any rights relating to an order already accepted or paid, except where an obvious error requires us to contact the customer and offer an appropriate resolution.

Product information should be read together with the instructions, warnings and specifications provided with the product.

Individual experiences and results may vary.

CONSUMER RIGHTS

Products sold to consumers in Australia may come with automatic rights and guarantees under the Australian Consumer Law.

Nothing in this Legal Notice excludes, restricts or modifies any consumer guarantee, right, remedy or liability that cannot legally be excluded, restricted or modified.

Our voluntary guarantees and warranties are provided in addition to applicable consumer rights.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, we are not responsible for indirect or consequential losses that were not reasonably foreseeable and were not caused by our failure to comply with an applicable legal obligation.

Nothing in this Legal Notice excludes, restricts or modifies:

• Rights or remedies under the Australian Consumer Law.

• Liability for fraud or fraudulent misrepresentation.

• Liability for death or personal injury where it cannot legally be excluded.

• Any other liability that cannot legally be excluded, restricted or modified.

EXTERNAL LINKS

This website may contain links to websites or services operated by third parties.

Third-party websites may have their own terms, privacy policies and security practices.

We are not responsible for independent third-party content or practices that we do not control.

This section does not limit any responsibility we may have for service providers acting on our behalf where that responsibility cannot legally be excluded.

WEBSITE AVAILABILITY

We make reasonable efforts to maintain the availability and security of our website.

Website access may occasionally be restricted or interrupted because of:

• Scheduled maintenance.

• Security requirements.

• Technical problems.

• Service provider interruptions.

• Circumstances outside our reasonable control.

Changes or interruptions to the website do not remove our obligations concerning orders already accepted or consumer rights that cannot legally be excluded.

PRIVACY

Our collection, use, storage and disclosure of personal information are described in our Privacy Policy.

Our website may use cookies, analytics and advertising technologies as explained in that policy and through our available cookie settings.

APPLICABLE LAW

This Legal Notice is governed by the laws applicable to E-commercer Sales e Coelho Promoção de Vendas LTDA in Brazil.

This choice of law does not exclude, restrict or modify mandatory rights available in a customer’s country, state or territory of residence.

Customers in Australia retain all mandatory rights and remedies available under the Australian Consumer Law.

CHANGES TO THIS LEGAL NOTICE

We may update this Legal Notice to reflect changes to our website, business practices or legal obligations.

Updates will be published on this page with a revised “Last Updated” date.

Changes apply prospectively and do not remove rights relating to orders placed before the updated notice was published.

CONTACT INFORMATION

Questions about this Legal Notice may be sent to:

Cluve Sydney

Operated by E-commercer Sales e Coelho Promoção de Vendas LTDA